How do I get my money from Stripe?

To activate your bookings, chat and payments you need to connect your bank account to Stripe in your Settings. You will only need to do this once and then you will be all set for future bookings and payments  =^.^=

How to receive your payment

We take the money from the owner's account the day before the booking starts, it then takes 5 - 7 business days (just leave out weekends and holidays when counting) to automatically transfer to your bank account. You don’t need to do anything except enjoy spending time with your kitty client.

If you feel you are missing a payment or it is late, Stripe may be holding your money while waiting for further verification from you.

Please check your emails for any correspondence from them or login to your Stripe account to see what they need. To login to your Stripe account please go to your Settings and click on "Edit Account"

Important: Please confirm your booking through Cat in a Flat as per our Terms & Conditions. Never accept cash —this makes your booking ineligible for our Cat in a Flat Guarantee and 24/7 customer support. 

Happy cat sitting!

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